Somfy Awning Motor Not Working

The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.

Somfy awning motor not working. There are several problems that can cause the awning not to work correctly. Control your awning as well as your patio s lighting and heating via your smartphone or a single remote control. What type of batteries are used with somfy wirefree motor systems. The awnings are operated with buttons on the motor control or by a remote control.

The fabric tension system also ensures a perfect aesthetic look. Understanding how rts motors work. The awning s motor or remote control is usually to blame when the unit stops working as you expect. Somfy has developed a motorized system that ensures the awning retracts fully into its sealed cassette to prevent water penetration.

Standard awnings using a sunea rts motor. Awnings screens pergolas back awnings screens pergolas. Step 1 locate problem with motorized awning. After this time you can begin to troubleshoot from the beginning of this video.

If your motor is powered by wiring either plug in or in wall you need to contact the retail dealer or company that installed your system. In this video we will offer the most common solutions if your rts motor does not respond. If the led illuminates and the motor is receiving power and the motorized window covering is still not responding to the remote control please contact. If the remote control stops working with the awning it needs to be reset.

The awning s settings and electricity supply are also common sources of trouble. How can i control my motorized shades blinds or draperies. Cassette awnings using a sunea rts motor. For over 50 years somfy has provided the highest in quality motors and controls for smart shading solutions shades blinds curtains awnings rolling shutters.

Controller located close to the unit but does not work or operates intermittently from a wall. If the motor does not respond continue to the next step. Take some time inspecting the awning for any signs of warping weather damage rusting tearing in the awning fabric itself or the motor overheating and working too hard. The motor may be in thermal shutdown.

A retractable awning is a practical addition to a patio or deck area as it allows you to choose whether you receive shade or sunlight during pleasant summer weather. If they are not able to assist please contact somfy s customer service department at 1 800 22 somfy. It takes about 15 minutes for it to cool down and restore operation.