Somfy Awning Troubleshooting

Request an online quote or use our selection assistant to find your product. Check the direction of operation by pressing down and confirm it moves the awning out a few inches. For over 50 years somfy has provided the highest in quality motors and controls for smart shading solutions shades blinds curtains awnings rolling shutters.

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If you re having issues with your somfy powered motorized shades and blinds there are plenty of troubleshooting options that will most likely solve the problem.

Somfy awning troubleshooting. As a guide the motors will cease to function once it has been continuously used for about 3 4 minutes. If the remote control stops working with the awning it needs to be reset. T z z á z u o u µ o o ç v z o µ o z á v v p o v p x. Try to reset the motor to factory mode.

A jog is a brief in and out move of your motorized product. Troubleshooting tips if your somfy powered motorized window coverings aren t working properly. Welcome to somfy s troubleshooting video series. Standard awnings using a sunea rts motor.

When the blind or awning stops functioning let the motor cool down for about 15 20 minutes before trying to activate the blind again. Cassette awnings using a sunea rts motor. Find out our products manuals and frequently asked questions. The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.

Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug. The awnings are operated with buttons on the motor control or by a remote control. If it does not jog continue to the next step. All somfy motors have a thermal sensor to protect the lifespan of the motors and to prevent overheating.

In this video we will offer the most common solutions if your rts motor does not respond. We are here to help. In this video we will offer common solutions if your eolis 3d wirefree wind sensor does not work properly. Plug in the power cord and close the awning the rest of the way.